Navigate Healthcare With Someone by Your Side
APHealth helps you get the care, support, and resources you need to live your healthiest, most independent life, at no cost if you qualify.
Who We Are
When managing your health feels overwhelming, our team works alongside you to connect you with healthcare, community resources, and everyday support that makes life easier.
Instead of sending you from one organization to another, we help coordinate your care, bringing your doctors, your health plan, and community services together around your needs.
Personalized to your needs, your goals, and the life you're actually living.
Housing, healthcare, food, and community resources, from a single conversation.
A care team that walks with you, not a handoff to the next phone number.
Support We Provide
Whether you need help understanding your health insurance, finding stable housing, getting to medical appointments, accessing healthy meals, or simply figuring out where to start, we're here to guide you.
Eligibility & cost
Most APHealth services come at no cost to you. Whether you qualify depends on a few things, and our team checks every one of them with you, in plain language.
What we look at:
Enrollment in Medi-Cal
Enrollment in a participating Medi-Cal Managed Care Plan
Meeting eligibility requirements for Enhanced Care Management and/or Community Supports
Health plan authorization, when required
Call us, or send the form. Whichever is easiest for you.
We check whether APHealth is a fit. We do the legwork.
We confirm what your coverage already includes.
Some plans ask for it, some don't. We handle it either way.
At home, in the community, by phone, or virtually, whatever works for you.
Built around your needs and your goals, not a template.
Your care team stays in touch for as long as you need them.
Your care journey
Seven steps, and you have someone with you for every one of them.
Timeframes vary depending on your health plan and whether it asks for authorization.
For providers & health plans
One path if you're sending someone our way. Another if you're a plan looking to contract.
Hospitals · Clinics · Community orgs
No authorization needed from you. Eligibility screening, benefit verification and plan authorization are ours to do.
We reach the member within 48 hours of your referral.
Anyone can refer including family, and the member themselves.
Medi-Cal Managed Care Plans
We work directly with your managed care plan provider through our experienced care management team
A community-based organization with an experienced care management team.
Serving Individuals across California
Common questions
Eligibility depends on your Medi-Cal coverage, health plan, and healthcare needs. Contact us and we'll help determine if you qualify.
Most of our services are available to eligible Medi-Cal members. If you're unsure about your coverage, we can help you understand your options.
Yes. Our services are provided at no cost to eligible members through participating health plans.
If you're not eligible for APHealth, we'll do our best to connect you with other community resources that may be able to help.
We serve individuals throughout California, USA. Contact us to see if APHealth covers your community.
Simply fill out the interest form and one of our team members will contact you within 48 hours. Our team will guide you through the next steps.
Yes. Doctors, hospitals, health plans, community organizations, family members, and individuals can all refer someone to APHealth.
Yes. If you're helping a loved one, you can contact us on their behalf, and we'll explain the next steps.
Enrollment timelines vary depending on your health plan and eligibility, but our team works to get you connected as quickly as possible.
Depending on your needs and the services you're receiving, we may meet with you at home, in the community, by phone, or virtually.
The level of support depends on your individual needs. Your Care Team will work with you to determine the best plan and stay in touch throughout your care.
No. APHealth works alongside your existing doctors and healthcare providers, we don't replace them.
We take a whole-person approach, helping coordinate healthcare, community resources, and everyday support so you don't have to navigate it all on your own.
If you're eligible, we can help connect you with housing resources and support services based on your individual needs.
Yes. We can help you understand transportation benefits that may be available through your health plan, or connect you with transportation resources.
Absolutely. We'll explain your benefits in plain language and help you understand the services available to you.
Yes. We protect your personal information and follow all applicable privacy laws, including HIPAA.
We strive to provide services in the languages our communities speak. Let us know your preferred language when you contact us.
Tell us what's going on. A real person will listen, work out what you're entitled to, and walk with you from there.
No referral needed · Free if you qualify · We reply within 48 hours
