Your Care Manager
Real Help. Real People. Right Here.
PHealth connects healthcare, mental and behavioral health, care management, and everyday support. Our team helps people navigate care, connect to resources, and get the support they need to move forward.
Who We Are
Health needs do not stop at the doctor's office. Neither do we. APHealth brings healthcare, mental and behavioral health, care management, social care, and community support together around the person. We listen first, help identify what matters most, and stay connected as needs change.
Doctors, specialists, mental and behavioral health providers, benefits, appointments, and care transitions.
Food, transportation, housing resources, benefits, and other essentials.
Helping health plans, medical and behavioral health providers, and community organizations work together.
A real Care Manager who follows through instead of handing you another phone number.
Support We Provide
Whether you need help understanding your health insurance, finding stable housing, getting to medical appointments, accessing healthy meals, or simply figuring out where to start, we're here to guide you.
WHERE DO YOU START
Whether you need help, you're calling on behalf of a health plan, or you're looking for meaningful work, there's a real person on the other end ready to talk.
Understand how APHealth can help and connect with a Care Manager.
Explore health and social care, behavioral health, care management, member engagement, and partnership capabilities.
Explore careers, culture, and open roles.
Call us, or send the form. Whichever is easiest for you.
We check whether APHealth is a fit. We do the legwork.
We confirm what your coverage already includes.
Some plans ask for it, some don't. We handle it either way.
At home, in the community, by phone, or virtually, whatever works for you.
Built around your needs and your goals, not a template.
Your Care Manager stays in touch.
Your care journey
Seven steps, and you have someone with you for every one of them.
Timeframes vary depending on your health plan and whether it asks for authorization.
FOR HEALTH PLANS & HEALTHCARE PARTNERS
Supporting members with complex needs takes more than referrals. APHealth combines relationship-based engagement, care management, mental and behavioral health support, community connection, and disciplined follow-through to extend care beyond traditional healthcare settings.
MEMBER-CENTERED CARE
Member Engagement: Outreach, relationship building, re-engagement, and ongoing connection.
Care Management: Assessment, person-centered planning, coordination, and follow-through.
Social Care: Food, housing, transportation, benefits, and community resources that affect health and stability.
OPERATIONAL CAPABILITY
Community-Based Care: Support in homes, communities, by phone, and virtually, based on the needs of the population and program design.
Provider & Community Coordination: Connecting medical, behavioral health, social-service, and community partners around member needs.
Program Operations & Reporting: Referral workflows, documentation, authorization support, reporting, quality oversight, and partner communication.
Common questions
Eligibility depends on your Medi-Cal coverage, health plan, and healthcare needs. Contact us and we'll help determine if you qualify.
Most of our services are available to eligible Medi-Cal members. If you're unsure about your coverage, we can help you understand your options.
Yes. Our services are provided at no cost to eligible members through participating health plans.
If you're not eligible for APHealth, we'll do our best to connect you with other community resources that may be able to help.
We serve individuals throughout California, USA. Contact us to see if APHealth covers your community.
Simply fill out the interest form and one of our team members will contact you within 48 hours. Our team will guide you through the next steps.
No. You can contact us directly. Doctors, hospitals, health plans, community organizations, and family members can also refer someone to APHealth.
Yes. If you're helping a loved one, you can contact us on their behalf, and we'll explain the next steps.
Enrollment timelines vary depending on your health plan and eligibility, but our team works to get you connected as quickly as possible.
Depending on your needs and the services you're receiving, we may meet with you at home, in the community, by phone, or virtually.
The level of support depends on your individual needs. Your Care Team will work with you to determine the best plan and stay in touch throughout your care.
No. APHealth works alongside your existing doctors and healthcare providers, we don't replace them.
We take a whole-person approach, helping coordinate healthcare, community resources, and everyday support so you don't have to navigate it all on your own.
If you're eligible, we can help connect you with housing resources and support services based on your individual needs.
Yes. We can help you understand transportation benefits that may be available through your health plan, or connect you with transportation resources.
Absolutely. We'll explain your benefits in plain language and help you understand the services available to you.
Yes. We protect your personal information and follow all applicable privacy laws, including HIPAA.
We strive to provide services in the languages our communities speak. Let us know your preferred language when you contact us.
